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  • Last edited on Jan 14, 2015, 2:58:09 PM by davidism

If a user asks a customer support question, use the following close reason. These types of questions include, among others, “I get an internal server error.”, “How do I use setting xyz in the developer dashboard?”, “Will the API provide this information?”, and “Why does <company> do this”?. Basically, anything that would require insider knowledge (or a very lucky guess) to answer or fix on LInkedIn’s side.

This meta post explains it.

This question appears to be off-topic because it is a customer support request, not a question about a programming problem. See [this meta post](http://meta.stackoverflow.com/questions/255745/why-were-not-customer-suppo‌​rt-for-your-favorite-company) for more information.

and a followup when they say “BUT LINKEDIN SAID WE CAN!!!!!!”

Unfortunately for LinkedIn, that announcement doesn't suddenly make these types of questions appropriate here. See the link from my previous comment for more information.

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